Conversational AI Powered by Amazon Lex and AWS

Harness the power of Conversational AI with Amazon Lex, a cutting-edge service that enables the creation of intelligent, natural language chatbots and voice assistants. With Odea Integrations and AWS services, you can transform customer interactions by automating routine tasks while delivering seamless and engaging experiences across multiple channels. 

Why Amazon Lex

IVR Containment rates within the contact center
0 %
Increase in self-service rate
0 %
Completely automated end-to-end calls
0 %
Reduction in agent call volume
0 %

Lex understands user intent and context, making conversations feel more natural and interactive. 

Deploy conversational AI across multiple channels, including voice, chat, and messaging, with just a few clicks. 

Easily connect with other AWS services to query data, execute logic, and automate workflows.

Only pay for what you use with no upfront fees, making it affordable for businesses of all sizes. 

AWS AI Services at Your Exposal

In addition to Amazon Lex, AWS provides a suite of AI services that can be combined to create even more powerful solutions: 

Extract valuable insights from text data, including customer sentiment, key phrases, and topics.

Convert text to lifelike speech to add voice interaction to your services. 

Add image and video analysis for use cases like facial recognition and content moderation.

Automatically convert speech to text for use in customer support, meetings, and other business applications. 

Break language barriers by adding real-time translation capabilities to your messaging and chat solutions.

Deliver personalized product or content recommendations in real-time. 

Leverage machine learning to create highly accurate forecasts for demand planning. 

Automate data extraction from scanned documents, PDFs, and forms. 

The Odea Advantage in Conversational AI Tailored for You

At Odea Integrations, we partner with businesses to create conversational AI solutions that are designed specifically for their unique needs. By integrating Amazon Lex with the full suite of AWS services, we deliver smooth, efficient systems that elevate your customer service. Our team is with you every step of the way, ensuring everything runs perfectly from the initial setup to ongoing improvements. This allows you to focus on what’s most important, providing an exceptional experience for your customers.