Accessing Odea Virtual Agent (OVA) After Onboarding
Once onboarding is complete, log in with the credentials provided to start using OVA.
Credential Access Based on Role
Access to your credentials is provided through following depending on your status
Admin
Receive account access and login credentials directly from an Odea Sales representative post-onboarding. Refer to the Onboarding Document for guidance.
User/Team Members
If you are a user or a team member contact your company admin for access and credentials.
- To add team members, admins can follow the Invite Users/ Build a Team Document
Logging In to Odea Virtual Agent (OVA)
Once you click on the access link provided to you. You will be taken to the login page.

Using Your Credentials
On the login page fill your credentials in relevant field. Fill your email in Email section, password in Password section.

click on the check box and click Sign in.

Can't Remember Your Password
Unable to login because you cant remember the password? No problem we OVA got you covered. Just press the “Forgot your password?” button.

You will be asked to enter your email and you will receive password reset instructions. Follow these steps and regain access

Logged In
