GoHighLevel CTI Connector
Boost your customer engagement and sales efforts by seamlessly integrating your contact center with GoHighLevel’s flexible CRM using Odea’s state-of-the-art CTI adapter. Simplify workflows, elevate customer interactions, and provide an exceptional experience with unified data and communication tools.
Pricing
Startup
Includes:
- Agent License
- Basic Implementation
- 5 Hours of Go Live Consultation
- 8x5x22 Annual Support
Standard
Includes:
- Agent License
- Basic Implementation
- 10 Hours of Go Live Consultation
- 8x5x30 Annual Support
Professional
Includes:
- Agent License
- Advanced Implementation
- 15 Hours of Go Live Consultation
- 24x7x30 Annual Support
Enhance Customer Engagement
Improve how your team connects with customers by integrating GoHighLevel with Amazon Connect, offering agents instant access to customer profiles, communications, and histories. This enables faster response times and higher customer satisfaction.
Streamline Lead Management
Optimize lead follow-ups by giving agents complete visibility into prospect status, allowing them to prioritize tasks and close deals faster. No need to switch between systems, as all customer information is readily accessible in one place.
Proactive Customer Interaction
Set up automated alerts and reminders for agents to follow up on specific tasks, leads, or customer inquiries, ensuring timely responses that enhance customer satisfaction.
Unified Communication Across Channels
Seamlessly manage interactions via phone, email, SMS, and more through GoHighLevel’s multichannel capabilities, keeping all communication tracked and stored in one platform.
Call Analytics and Reporting
Track call performance in real-time, from agent productivity to customer outcomes. Use insights from analytics to drive improvements in response times, customer satisfaction, and issue resolution.
How It Works
Integrate Amazon Connect with GoHighLevel to achieve:
- Automated Lead Tracking and Follow-Ups
- Real-Time Customer Engagement Data
- Faster Service and Issue Resolution Times
Discover the Odea Advantage
With Odea’s GoHighLevel CTI Adapter, you can unlock significant advantages for your business:
- Sales-Driven Solutions
Empower sales teams to convert leads faster with integrated tools for lead nurturing, task management, and contact tracking.
- Proactive Customer Service
Deliver personalized support by using customer history and automated follow-up reminders, ensuring that no issue goes unresolved.
- Quick and Simple Integration:
Effortlessly configure the GoHighLevel and Amazon Connect integration for instant access to all customer data across multiple channels, improving operational efficiency.
One-Stop-Tech-Support
covering various and integrated CX technologies, serving enterprises on challenges.
CX Experts
Our team has in-depth knowledge of customer experience, we understand not only your technology, but business as well.
Result Driven Models
Our technical experts are trained for tailoring your business needs.
24/7 Support
Available for you and your business to ensure continuity and stability across your platform.
Why Choose Us?
We are your one stop shop for customer experience and digital transformations.
Join hands with Odea integrations to experience empathy, technology and innovation for enhanced customer satisfaction and brand loyalty.
Service Level Agreement
Our commitment to engineer and tailor solutions with the committed SLAs.
