Alerts
The Alerts feature in the Odea Virtual Agent (OVA) platform offers administrators a powerful tool to monitor and control spending. By setting multiple customizable alerts, users can receive timely notifications about their billing status, ensuring efficient cost management and avoiding overages.
Key Features of Alerts
- Customizable Spending Thresholds:
- Administrators can set one or more alerts for different billing thresholds. For example:
“Send me an alert if my bill exceeds $200.”
“Send me another alert if my bill exceeds $400.”
- Administrators can set one or more alerts for different billing thresholds. For example:
- Proactive Notifications:
Alerts are sent when the bill is approaching or has exceeded the predefined threshold, allowing timely action.
- Multiple Alerts:
Users can configure multiple alerts for different spending levels to align with budget plans or escalation policies.
- Alert Management:
Existing alerts can be edited, updated, or deleted at any time, providing flexibility as billing needs change.
