OVA Pricing
Flexible, Transparent, and Cost-effective
OVA’s pricing structure is designed to be flexible and transparent, so you only pay for what you use, with no hidden fees.
Key Aspects:
Pay-as-you-go
OVA uses a pay-as-you-go pricing model, meaning you are billed based on actual usage. This approach provides the flexibility to scale up or down according to your needs without committing to any long-term contracts.
No Hidden Charges
There are no additional or hidden fees—everything is straightforward, with all costs clearly defined upfront.
Bring Your Own Credentials
You can bring your own credentials for third-party services like transcription, AI models, or voice providers. This flexibility allows you to choose the vendors that best suit your requirements and budget.
Pricing Model
OVA Cost: OVA is billed at a rate of 0.07$/min.
Additional Provider Costs: Alongside OVA’s charges, there may be additional costs from third-party providers, including model transcribers and voice services. These charges depend on the specific provider you choose and are separate from OVA’s costs.
Dashboard Cost Estimates
The OVA dashboard provides static cost projections on a per-assistant basis, so you can get a rough idea of the costs your assistant will incur during live execution.
OVA-computed per-minute cost projection, as well as latency projection.
General Provider Estimates
The provider costs listed below are subject to change as we get more data, but they will always reflect our best estimate of the provider costs per minute:
- Disclaimer: These estimates are subjected to change. Kindly check providers website for updated price.
Transcription Provider Estimates
Model Provider Estimates
Voice Provider Estimates
Telephony Provider Estimates
Case Example
Here are a few case-example of what billing would look like on OVA for Call Center Staff
Example 1: Inbound Call Scenario
Scenario
A customer wants to use OVA to handle inbound support calls. They plan to process 1,000 call minutes per month with the following requirements:
Custom Model: Customer’s proprietary model for intent recognition and response generation.
Transcriber: Whisper (open-source transcription model).
Voice: Amazon Polly for voice synthesis.
Telephony: Amazon Connect to receive inbound calls.
Cost Breakdown
We estimate per-minute costs as follows:
Transcription (Whisper): $0.005/min (self-hosted open-source cost estimate).
Custom Model: $0.03/min (assumed lower complexity).
Voice (Amazon Polly): $0.04/min.
Telephony (Amazon Connect): $0.02/min (inbound).
OVA: $0.07/min.
Final Estimate
Call Minutes/Month: 1,000
Transcription: $0.005/min x 1,000 = $5
Custom Model: $0.03/min x 1,000 = $30
Voice: $0.04/min x 1,000 = $40
Telephony: $0.02/min x 1,000 = $20
OVA: $0.07/min x 1,000 = $70
Total Cost/Month: $165
Example 2: Outbound Call Scenario Scenario
Scenario
A customer wants to use OVA for outbound appointment reminders. They anticipate 1,000 call minutes per month, with the following configuration:
Model: OpenAI GPT-based model for conversational flow.
Transcriber: Deepgram for ASR.
Voice: PlayHT for voice synthesis.
Telephony: Twilio for outbound calls.
Cost Breakdown
Per-minute costs for the pipeline:
Transcription (Deepgram): $0.01/min.
Model (OpenAI GPT-based): $0.05/min (assumed complexity).
Voice (PlayHT): $0.07/min.
Telephony (Twilio): $0.015/min (outbound, US).
OVA: $0.07/min.
Final Estimate
Call Minutes/Month: 1,000
Transcription: $0.01/min x 1,000 = $10
Model: $0.05/min x 1,000 = $50
Voice: $0.07/min x 1,000 = $70
Telephony: $0.015/min x 1,000 = $15
OVA: $0.07/min x 1,000 = $70
Total Cost/Month: $215